Shipping Policy
1. Shipping Destinations
- Domestic Shipping: We ship to the contiguous United States, Alaska, Hawaii, and U.S. territories.
- International Shipping: We ship to select international countries and regions (availability can be confirmed by entering your shipping address at checkout).
2. Shipping Rates & Delivery Times
We offer multiple shipping methods to suit your needs. Shipping fees are calculated automatically at checkout based on your selected service:
- Standard Shipping
- Cost: Free standard shipping on all orders over $50 USD (automatically applied at checkout). Orders under $50 are subject to a standard shipping fee.
- Delivery Time: Typically arrives within 3–7 business days after dispatch.
- Expedited Shipping
- Cost: Calculated in real-time at checkout based on package weight and destination.
- Delivery Time: Typically arrives within 1–3 business days after dispatch.
3. Order Processing Time
- All orders are typically processed and shipped from our warehouse within 1–2 business days (Monday through Friday, excluding holidays).
- Once your order ships, you will receive a confirmation email containing a tracking number so you can monitor your shipment’s progress in real-time.
4. Shipping Exceptions & Important Notes
- Address Accuracy: Please double-check your shipping address at checkout. Customers are responsible for any reshipping fees incurred due to incorrect or incomplete address details.
- Shipping Delays: Delivery times may be extended due to severe weather, natural disasters, customs clearance delays, or public holidays.
- Lost or Damaged Packages: If your tracking shows delivered but you have not received your package, or if your items arrive damaged, please contact our customer support team within 7 business days of delivery so we can assist with carrier claims or replacements.