Shipping Policy

1. Shipping Destinations

  • Domestic Shipping: We ship to the contiguous United States, Alaska, Hawaii, and U.S. territories.
  • International Shipping: We ship to select international countries and regions (availability can be confirmed by entering your shipping address at checkout).

2. Shipping Rates & Delivery Times

We offer multiple shipping methods to suit your needs. Shipping fees are calculated automatically at checkout based on your selected service:

  • Standard Shipping
    • Cost: Free standard shipping on all orders over $50 USD (automatically applied at checkout). Orders under $50 are subject to a standard shipping fee.
    • Delivery Time: Typically arrives within 3–7 business days after dispatch.
  • Expedited Shipping
    • Cost: Calculated in real-time at checkout based on package weight and destination.
    • Delivery Time: Typically arrives within 1–3 business days after dispatch.

3. Order Processing Time

  • All orders are typically processed and shipped from our warehouse within 1–2 business days (Monday through Friday, excluding holidays).
  • Once your order ships, you will receive a confirmation email containing a tracking number so you can monitor your shipment’s progress in real-time.

4. Shipping Exceptions & Important Notes

  • Address Accuracy: Please double-check your shipping address at checkout. Customers are responsible for any reshipping fees incurred due to incorrect or incomplete address details.
  • Shipping Delays: Delivery times may be extended due to severe weather, natural disasters, customs clearance delays, or public holidays.
  • Lost or Damaged Packages: If your tracking shows delivered but you have not received your package, or if your items arrive damaged, please contact our customer support team within 7 business days of delivery so we can assist with carrier claims or replacements.

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